Guiding Your Next Big Move
Insurers, including Aviva, have publicly discussed the use of generative AI in areas such as customer service, underwriting support and operational efficiency, while a wider group of carriers and intermediaries are exploring how tools like ChatGPT could sit within the early stages of customer journeys. However, most activity to date remains experimental, with limited deployment into core distribution.
Earlier this week, the Financial Times reported that senior US officials had raised concerns about the cybersecurity implications of a…
The statute’s existing provisions on auto claims are also worth noting for context. Virginia already requires that motor vehicle damage…
Divisional performance and agent dynamics Total life net sales increased 6% from the prior-year quarter, with growth recorded across every…